An energetic community composed of people from nineteen countries representing all races and many religions. A common bond is the importance of the family. The number of Latin’s who tend to live in multi-generational households where grandparents also live are twice that of the general population.
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Defined by Wikipedia as "the economic process in which a particular company move or intended resources designed to fulfill certain tasks to an external company, through a contract."
Communications is progressing very fast every day. Therefore it is important to understand the main concepts used in everyday language
Voice over Internet Protocol also called VoIP, IP Telephony, Internet telephony or broadband telephony
This telephone technology allows voice and tone detect by the computer using a normal phone call.
Customer Relationship Management; covers concepts used by companies to manage the relationship with its customers including storage, receipt and analysis of customers, suppliers, partners and internal processes.
From the English words "Computer Telephony Integration" is the technology that enables the integration of the phone with the computer to coordinate and process cases such as voice mail and fax to e-mail.